AI & Machine Learning · Conversational bots

Amazon Lex vs Microsoft Copilot Studio vs Conversational Agents (Dialogflow CX)

Conversational bots, side by side on AWS, Azure and Google Cloud. They do the same job, but differ in features, limits or pricing, so check the notes below before migrating.

AI & Machine Learning

Conversational bots

Close match

AWS

Amazon Lex

Azure

Microsoft Copilot Studio
Azure AI Bot Service

Google Cloud

Conversational Agents (Dialogflow CX)

What's different

Google renamed Dialogflow CX to Conversational Agents.

Quick answers

What is the Azure equivalent of Amazon Lex?
The Azure equivalent of Amazon Lex is Microsoft Copilot Studio and Azure AI Bot Service. They do the same job, but differ in features, limits or pricing, so check the notes below before migrating.
What is the Google Cloud equivalent of Amazon Lex?
The Google Cloud equivalent of Amazon Lex is Conversational Agents (Dialogflow CX). They do the same job, but differ in features, limits or pricing, so check the notes below before migrating.
What is the AWS equivalent of Microsoft Copilot Studio?
The AWS equivalent of Microsoft Copilot Studio is Amazon Lex. They do the same job, but differ in features, limits or pricing, so check the notes below before migrating.
What is the Google Cloud equivalent of Microsoft Copilot Studio?
The Google Cloud equivalent of Microsoft Copilot Studio is Conversational Agents (Dialogflow CX). They do the same job, but differ in features, limits or pricing, so check the notes below before migrating.
What is the AWS equivalent of Conversational Agents?
The AWS equivalent of Conversational Agents is Amazon Lex. They do the same job, but differ in features, limits or pricing, so check the notes below before migrating.
What is the Azure equivalent of Conversational Agents?
The Azure equivalent of Conversational Agents is Microsoft Copilot Studio and Azure AI Bot Service. They do the same job, but differ in features, limits or pricing, so check the notes below before migrating.